We offer a lifetime warranty for your electric bicycle to ensure a worry-free riding experience. Below is a summary of our warranty policy:

Warranty Coverage

The following components are covered under warranty:

• Frame, fork, stem, handlebar, headset, seatpost, saddle
• Brakes (excluding brake pads), lights, bottom bracket, crankset, pedals
• Rims, hubs, freewheel, cassette, derailleur
• Motor, throttle, controller, wiring harness, display (excluding water damage)
• Kickstand and hardware

Non-Warranty Coverage

The following situations or components are not covered under warranty:

• Sold accessories
• Stolen bicycles
• Wear-and-tear parts: Including chains or belts, tires, wheels, rims, inner tubes, battery handles, mirrors, brake rotors, brake pads, cables and housings, grips, and spokes. These parts naturally wear out with normal use and require user replacement and maintenance.
• Other exclusions: Damage from accidents or misuse, unauthorized modifications, neglect of battery maintenance, punctured tires, frame scratches, brake wear, improper user assembly/installation, etc.

Battery Warranty

The battery is covered under a 5-year prorated warranty, with the following details:

• First 3 years: Free repair or replacement for defective batteries.
• After 3 years: Prorated credits based on the number of service months will be applied toward the purchase of a new battery. Batteries purchased at prorated cost will receive a new 5-year warranty.

Battery Prorated Warranty Details

From the original purchase date:

• 0-36 months: Free repair or replacement
• 37-42 months: 40% discount on replacement
• 43-48 months: 30% discount on replacement
• 49-54 months: 20% discount on replacement
• 55-60 months: 10% discount on replacement

We are committed to providing high-quality electric bicycles and excellent after-sales service. For more information or to request warranty service, please contact our customer support team.

Note: The final interpretation of this warranty policy belongs to our company.